🔒 Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website (www.qivo.pk).
By using our site, you agree to this Privacy Policy.

🧾 1. Information We Collect

We collect information to improve your shopping experience and fulfill your orders.

👤 Personal Information

When you create an account or place an order, we may collect:

  • 🪪 Name

  • 🏠 Billing & Shipping Address

  • 📧 Email Address

  • 📞 Phone Number

  • 💳 Payment Information

💻 Non-Personal Information

We may also collect:

  • 🌐 IP Address

  • 📱 Device Type & Browser Info

  • 📈 Site Usage & Interaction Data

This helps us improve website performance and user experience.

⚙️ 2. How We Use Your Information

We use your information to:

  • 🛍️ Process and fulfill your orders
  • ✉️ Communicate with you about updates or promotions
  • 🚀 Improve our products and website
  • 🛡️ Prevent fraud and ensure secure transactions
  • ⚖️ Comply with legal requirements

We never sell or rent your personal information to anyone.

🤝 3. Sharing Your Information

We only share your information with trusted partners who help us operate our store:

  • 💰 Payment Processors (e.g., Shopify Payments, PayPal, Stripe)
  • 🚚 Shipping & Delivery Services
  • 📊 Analytics & Marketing Platforms

All partners are required to handle your information safely and responsibly.

🍪 4. Cookies

  • Our website uses cookies to:
  • 💡 Remember your preferences
  • 📊 Analyze site traffic
  • 🎯 Personalize product recommendations
  • You can disable cookies through your browser settings, though some features may not function properly.

🛡️ 5. Data Security

We use SSL encryption and industry-standard security measures to protect your data.
However, no method of online transmission is 100% secure, so we cannot guarantee absolute protection.

🧍♂️ 6. Your Rights

Depending on your location, you may have the right to:

  • 📂 Access or update your personal data

  • ❌ Request deletion of your data

  • 🚫 Opt-out of marketing emails

  • 📜 Request a copy of your stored information

To exercise these rights, contact us at qivo.pk@gmail.com.

🔗 7. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices or content.

🔄 8. Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted here with an updated “Effective Date.”

📬 9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: qivo.pk@gmail.com
🌐 Website: www.qivo.pk
📞 Phone Number: (+92) 325-0001528