⚖️ Terms of Service

🏪 1. General Information

Qivo (“we,” “us,” or “our”) operates this eCommerce platform to provide customers (“you”) with a seamless online shopping experience.
We reserve the right to update or modify these Terms at any time, and any changes will take effect immediately upon posting.

💻 2. Online Store Terms

By using our site, you agree that:

  • You are at least 18 years old or have parental consent.
  • You will not use our products or services for illegal or unauthorized purposes.
  • You will not transmit malicious code, viruses, or harmful data through the website.

Violations may result in termination of your access to our store.

🛍️ 3. Products and Services

We strive to provide accurate product details and pricing information. However, occasional errors may occur.
We reserve the right to:

  • Limit sales to certain people, regions, or jurisdictions.
  • Adjust or discontinue products without notice.
  • Update product prices or descriptions at any time.

All prices and promotions are subject to change at our discretion.

💳 4. Pricing & Payment

All prices are listed in [insert your currency, e.g., USD].
We accept multiple secure payment methods, including credit/debit cards and online gateways.
You agree to provide current and accurate billing information for all purchases.

🚚 5. Shipping & Delivery

We offer reliable and timely shipping across multiple regions.
After placing your order, you’ll receive:

  • An order confirmation email, and
  • Tracking details once your order ships.

Please note: Qivo is not responsible for delays caused by shipping carriers or customs processes.

🔄 6. Returns & Refunds

Our Return & Refund Policy outlines eligibility, timelines, and procedures for returning items.
Please review it carefully [insert link to your refund policy page].
Only products that meet the stated conditions will qualify for returns or refunds.

🧾 7. Accuracy of Billing & Account Info

You agree to keep your account and payment details up to date.
Qivo reserves the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

🌐 8. Third-Party Services

Some content or products on Qivo may come from third-party providers.
We are not responsible for the accuracy, safety, or legality of third-party materials, websites, or links.

©️ 9. Intellectual Property

All content on this website — including images, text, graphics, and logos — belongs to Qivo or its licensors.
You may not copy, distribute, or reuse any content without written permission from Qivo.

⚠️ 10. Limitation of Liability

Qivo shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products.
Our total liability is limited to the amount paid for the specific product in question.

🤝 11. Indemnification

You agree to defend and hold harmless Qivo, its employees, and partners against any claims or demands arising from:

  • Your violation of these Terms, or
  • Your infringement of any third-party rights.

⚖️ 12. Governing Law

These Terms shall be governed by the laws of Pakistan.
Any disputes will be resolved exclusively in the courts of Pakistan.

📩 13. Contact Us

If you have questions about these Terms, please reach out to us:
📧 Email: qivo.pk@gmail.com
🌐 Website: www.qivo.pk
📞 Phone Number: (+92) 325-0001528