🚚 Shipping Policy

🛒 Order Processing

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional transit time for delivery.

📦 Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number.
Tracking numbers become active within 24 hours.

💵 Customs, Duties, and Taxes

We are not responsible for any customs or taxes applied to your order.
All fees (tariffs, taxes, etc.) imposed during or after shipping are the customer’s responsibility.

⏰ Lost or Delayed Packages

If your package is delayed or lost in transit, please contact our support team at [qivo.pk@gmail.com].
We’ll work with the shipping carrier to resolve the issue as quickly as possible.

📬 Incorrect Address

Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to an incorrect address provided by the customer.